You can purchase our Products by contacting us or browsing through our website. We recommend discussing your needs with our customer service representative to ensure you select the right product. While we strive to provide accurate descriptions and images, we cannot guarantee that colors displayed on your device will be 100% accurate due to variations in display settings.

After you contact us, we will provide a quotation for your order. Please note that this quotation simply acknowledges your request and does not mean your order is accepted. Your order is an offer to buy the Products and will only be accepted by us. The contract is formed only when we issue a finalized invoice, which you must acknowledge. For orders under $800, full payment is required at this stage. For orders over $800, please see section 3.2 for further details.

All prices are quoted in the specified currency and are clearly stated with no additional taxes applied. Prices may vary based on product specifications and are subject to change without prior notice.

You can inquire about the available payment options by contacting us through WhatsApp. However, you can always make payments using PayNow & Bank Transfer. Full payment must be completed before your order is processed.

We reserve the right to cancel your order if there is a pricing error or if we cannot fulfill the order due to stock unavailability. In such cases, we will notify you promptly.

We aim to deliver your Products within the estimated time frame communicated at the time of purchase. Delivery times may vary based on your location and current demand. Please find and read the important information regarding our shipping and installation services below:

At KK Wallpaper, each product is carefully crafted to meet your design needs. Please note the following timelines: Production Time: Our wallpapers are made to order, with a typical production time of approximately 1 week. Estimated Delivery Time: Once your order is produced, the estimated waiting time for delivery is 1-2 weeks. Overall Time Until Installation: The overall time needed for your products to be ready for installation is 2-3 weeks, but we will strive for your order to be ready within 2 weeks whenever possible.

At KK Wallpaper, we provide flexible delivery options to meet your preferences: Option 1: Professional Installation If you choose to have us install your wallpaper, our skilled installer will deliver the products directly to your home on the scheduled installation date. This guarantees a smooth and hassle-free experience. Option 2: Self-Installation If you prefer to install the wallpaper yourself, we will arrange for it to be shipped directly to your address. Your order will be carefully packaged to ensure it arrives safely and in perfect condition.

Delivery costs will be calculated at checkout and are your responsibility. We are not liable for any delays caused by the courier or logistics provider. If you have a preferred shipping service, please let us know at the time of your order, and we will do our best to accommodate your request. Otherwise, our customer service team will recommend the best delivery options available for your area.

Upon receiving your Products, you are required to make an unboxing video. This is essential for any claims regarding damages or discrepancies.

Since all products are tailored to your specifications (wall size and dimensions), we are unable to accept returns or exchanges for non-quality issues. Please ensure that you have confirmed all details before placing your order.

All designs are created by artists using electronic devices, and slight variations in patterns or colors may occur due to differences in device displays. This situation is rare and considered normal.

Before installation, please carefully inspect the wallpaper’s dimensions, patterns, colors, and quality. If you notice any issues, contact us immediately.

We are not responsible for problems caused by incorrect dimensions you provided. Any replacement costs will be your responsibility.

If you receive a damaged Product, you must notify us within 24 hours of receipt. We will assess the situation and may offer a replacement or refund based on our policy.

Our liability is limited to the purchase price of the Product. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the Products.

We reserve the right to update these Terms & Conditions at any time. Any changes will be communicated on our website and will be effective immediately upon posting.

These Terms & Conditions are governed by applicable laws. Any disputes arising from your use of our website or Products will be resolved in accordance with the relevant legal framework.